CPC is a high-achieving team of healthcare-management experts who share a belief that physicians should be able to focus on quality patient care, free from excessive distractions and administrative or management responsibilities. Our team members are eager to use their decades of experience in a variety of backgrounds in a way that is relevant and specific to the goals that you want to achieve.
Michael J. Lahoud launched his successful business career after an opportunity to become a professional baseball player with the Kansas City Royals was cut short by a career-ending injury. With an athletic career no longer an option, Michael decided to form MJL Management Company, which owned and operated high end health spas in New Jersey, Connecticut and Nevada. After seven years of growth, the spas were sold at a significant profit.
In 1986, Michael drew on the management expertise gained through his first venture, branching out into physician practice management. He developed a very large and diversified company that included Michael Lahoud Practice Consulting, surgery center development and management and real estate management.
In 1994, the company decided to focus on medical business consulting, specifically private practices and surgery centers.
In the 30 years since Michael entered the practice management field, he has enhanced the success of practices around the country by increasing efficiency and profitability and enabling physicians to intensify their focus on patient care.
Leslie Hack, MBA, has provided principal leadership in the company’s growth and specializes in financial, business advisory and practice management. Prior to joining CPC, Leslie had more than ten years of management experience in surgical settings. Her experience in the human resources aspects of effective management of medical organizations, positions her with critical expertize in healthcare management at all levels – from the operating room to the back office.
Leslie specializes in providing structured processes for small to medium sized physicians groups, showing why and how accurate documentation matters, while also providing onsite staffing analysis and workflow evaluation, strategic and financial analysis, financial management best-practices and internal controls.
As Consultant, Leslie oversees the CPC team in providing comprehensive management to existing practices and to new practice start-ups, with services including:
- Assistance with Space Location
- Billing, Claims Filing & Collections
- Consulting & Analysis
- Expansion & Relocation
- Fee Schedule Analysis and Development
- Human Resources Administration
- Physician Credentialing
Diane has 30 years of healthcare business development, strategic planning and tactical marketing experience that she can bring to the table when evaluating your needs and determining the best course of action to reach your goals.
She has created both comprehensive campaigns and targeted efforts for physician medical and specialty practices, surgery centers, clinics and multi-hospital health systems. You will be confident, knowing that Diane has directed groups that successfully grew to major entities, has opened new Hospitals and has created and implemented nationally recognized marketing campaigns.
- Blog, Newsletter & Publication Writing
- Brand Packaging Including Signage, Staff Attire & Promotional Materials
- Branding and Image Campaigns
- Customer Experience – Staff Training & Implementation
- Demographics Analysis
- Reputation Management
- Risk Management
- Service Standards – Job Descriptions & Evaluations, Process & Procedure Manuals, Staff Training
- Service Line Evaluation & Implementation
- Social Media Strategy & Implementation
- Strategic Planning & Implementation
- Tactical Marketing Campaigns
- Website Design